Inadvertently Blacklisted

During our daily routine checks of a client’s website this morning, we discovered that he had wrongly beed blacklisted as a spammer. His website is on a shared server, and the culprit is actually another website on that same server.  Unfortunately since all the websites on that server share the same IP address, my client’s website got tarred with the ‘spammer’ brush.

Without continual monitoring this problem would probably have gone unnoticed for a long time – or at least until my client’s emails started bouncing back as spam.

In this case, my client’s web hosting company has been notified and we expect the problem to be rectified shortly, and we’ll monitor the situation closely until then.